Swissport awarded passenger assistance concession for eight Spanish airports

Madrid/Zurich – Aeropuertos Españoles y Navegación Aérea (AENA), Spain’s state-owned airport operating company, which is responsible for all 47 of the country’s airports, has issued a two-year concession to provide ground services for passenger with restricted mobility (PRM). The concession has been awarded to a consortium consisting of Swissport International, Ferrovial Servicios and Menzies Aviation.

The services specified under the new concession include escorting and assisting travellers with disabilities and unaccompanied minors from their arrival at the airport to the aircraft, or from the arrival of their flight until they are met in the arrivals hall.   

From the end of July onwards, these services will be provided exclusively by Swissport International and Menzies Aviation at Barcelona El Prat, Alicante and Lanzarote airports, and by Swissport International and Ferrovial Servicios at Bilbao, Gerona, Malaga, Tenerife South and Tenerife North. The consortium will be the largest PRM provider in Spain: about half a million travellers with restricted mobility a year pass through the eight airports concerned. With this concession Swissport International becomes the leading provider of services for PRM’s in Europe.

Swissport International and Menzies Aviation are already involved in a successful collaboration in Spain on the ground handling front. The partners have now concluded joint-venture agreements with Ferrovial Servicios for the new services planned.

Picture: Carstino Delmonte/ Touristikpresse.net